What is the status of my order?
Once you have placed your order, we will send you an order confirmation e-mail. We then send e-mails throughout each stage from processing to dispatch. Each step is explained below:
Order Confirmed: We have confirmed your order and successfully received payment.
Order Processing: Your order is currently in production in our workshop. We cannot accept any changes/edits to your order.
Order Dispatched: We have shipped your order via your chosen Royal Mail service or by your chosen delivery partner at the checkout.
You can also view the status of your order from the “Order History” section on your Account Page on the website.