Do you accept returns?
We ask that you contact us for confirmation before sending any item back to us. We do accept returns in respect to the following conditions:
- The item must have been sold on our online store.
- The item should not have been used in any way.
- The return of exchange request is made within 28 days of delivery.
- The return is made within 14 days of the return request.
Please note, for items that have been personalised, we can only offer a like for like replacement if it is our fault.
To ask for a return, please contact us via our Contact Us page or via our e-mail address (contact@beeyoutifulgifts.co.uk).