Help! My order has arrived damaged.
Oops! We’re very sorry to hear this!
We pride ourselves on using good quality packing materials to keep things protected, but we cannot always control what happens in transit.
All of our greeting cards and gift vouchers are wrapped in cellophane and then placed and posted in hardbacked envelopes. They all have a clear "PLEASE DO NOT BEND" printed on the packaging.
All other items are posted appropriate cardboard smash-proof mailing boxes and then wrapped inside mailing bags. We add bubble wrap where necessary.
Please use our online form to Contact Us or send us an e-mail (contact@beeyoutifulgifts.co.uk).
Please tell us as much detail as you can about the damaged item you've received - pictures of the damaged item and its packaging sent to our e-mail is VERY useful! Also include your order number so we can rectify the issue.